In order to ensure a quality service, our brand has chosen to partner with DPD France by offering you two modes of delivery, simple and fast.

Subject to acceptance of your order, your parcel will be delivered within 2 to 3 days (excluding bank holidays, for a delivery of non-personalized items available in France, including Corsica from Monday to Saturday).


Delivery by Relais Pickup: 6,95 € (free of charge if the order is over 75 €*)

Find your parcel in the parcel drop off point near you.

• Wide opening hours (75% of the drop off points open between 9 am and 7 pm).

• Drop off points open on weekends.

• Drop off points keep your parcel for up to 9 days in order to ensure a greater freedom.


Shipping by Predict: 6,95 € (free of charge if the order is over 75 €*)

Set the time and date that best suit you.

• The day of dispatch, you will be notified by SMS or e-mail of the delivery date. At your request, you can extend the delivery date by 1 to 3 days.

• If we do not have any news from you, your package will be automatically delivered the next business day.

• On the delivery day, you will be notified by SMS or e-mail of the delivery time slot you have selected.


Shipping costs include packaging, handling and postage. We advise you to gather your purchases into a single order. We can not group two separate orders and you will have to pay the shipping costs for each. Your parcel is shipped at your own risk, however we give special care to each parcel to make sue you are pleased with our service and website.

Carefully check the condition and the contents of the parcel when you receive it. In case it is damaged or if something is missing, we thank you for informing us by contacting our advisors at the address as soon as possible.

Any delay or failure to perform the services provided shall not constitute an attributable fault to ELSA GROUPE SAM insofar as it may be justified that this delay or failure to perform is attributable to the consumer, or a third party to the contract, or to a case of emergency as defined by the regulations, in accordance with Article L. 

*: Reduction made in your shopping cart, valid for any purchase on the site Delivery in Metropolitan France (Corsica included).

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You have 14 days
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