Legal notices

Publisher of this website:
ELSA GROUPE SAM – PALAIS DE LA SCALA - Office 1088 - 1 Avenue Henri Dunant, 98000 MONACO

Publication Director and Editor-in-Chief : Elisabeth Chow Faivre
Contact : contact@elsalee.fr

Graphic design and development:
Made in-house on Shopify by Elsa Lee Paris

Hosting provider:
This website is hosted by OVH, a French website host.
1007 (single free number from a landline) or +33 9 72 10 10 07 from Europe.

Copyright:
All elements constituting the site www.elsalee.fr (texts, graphics, software, photographs, images, sounds, plans, names, logos, brands, creations and various protectable works, databases, etc.) as well as the site itself, are subject to French and international legislation on copyright and related rights (in particular articles L122-4 and L122-5 of the Intellectual Property Code). Consequently, the user of www.elsalee.fr undertakes not to:

  • Use or query www.elsalee.fr on behalf of or for the benefit of others;
  • integrate all or part of the content of www.elsalee.fr into a third-party site, for commercial or non-commercial purposes;
  • Copy the information onto any media of any kind that allows the reconstruction of all or part of the original files. These elements are the exclusive property of ELSA GROUPE SAM, except for elements created by external contributors who have not assigned their copyright. The establishment of hypertext links from a third-party site to the site www.elsalee.fr requires the prior agreement of ELSA GROUPE SAM. Any use of elements of the site www.elsalee.fr that is not expressly authorized constitutes a violation of copyright and an infringement. It may also result in a violation of image rights, personal rights or any other rights and regulations in force. It may therefore incur the civil and/or criminal liability of its author. ELSA GROUPE SAM reserves the right to take all legal action against persons who have not respected this prohibition.

Trademark Rights:
The names and logo Elsa Lee Paris are registered trademarks owned by ELSA GROUPE SAM. Any use not expressly authorized may result in civil and/or criminal liability for the perpetrator. ELSA GROUPE SAM reserves the right to take all legal action against any person who infringes its rights.

Responsibilities:
ELSA GROUPE SAM declines all responsibility:

  • In the event of interruption of the site www.elsalee.fr for technical maintenance operations or updating of published information;
  • In the event of temporary inability to access the site www.elsalee.fr and/or sites linked to it) due to technical problems, whatever their origin and source;
  • In the event of direct or indirect damage caused to the user, whatever the nature, resulting from the content, access, or use of www.elsalee.fr (and/or sites linked to it);
  • In the event of abnormal use or illicit exploitation of the site www.elsalee.fr The user of the site www.elsalee.fr is then solely responsible for any damage caused to third parties and the consequences of any claims or actions that may result. The user also waives any recourse against ELSA GROUPE SAM in the event of legal action brought by a third party against him due to the use and/or illicit exploitation of the site. In no way can ELSA GROUPE SAM be held responsible for any damage, direct or indirect, resulting from, or in connection with, the use of the information available on www.elsalee.fr .

Links :
The site may include links to other websites or other internet sources. Since ELSA GROUPE SAM cannot control these external sources, ELSA GROUPE SAM cannot be held responsible for the availability of these external sources and declines all responsibility for the content, products, services and advertising or any other material available on these other external sources.

ELSA GROUPE SAM cannot be held responsible for any damage or loss resulting from or related to the use of these external sources.

The creation of hypertext links to the site www.elsalee.fr is subject to the prior agreement of ELSA GROUPE SAM. For any request, you can use the contact form in the “contact us” section.

Security and Confidentiality
The security of the Elsa Lee Paris website?

The elsalee.fr website operates under the https security protocol and allows you to verify the identity of our website through an authentication certificate.
Payment on the elsalee.fr website is made through the BNP Paribas Mercanet secure payment module and website. Elsa Lee Paris and our website do not have access to or store any payment card numbers. Your banking transactions are completely secure.

What is the personal data processing policy “Privacy Policy”?

No personal or nominative data is collected by Elsa Lee and/or Elsa group during your visit to our website.

However, if you have placed or wish to place an order on elsalee.fr, a form appears to collect the data necessary for the delivery and invoicing of your order. The data collected will be as follows:

  • Email address
  • Billing address
  • Delivery address
  • Your first and last name, as well as the first and last name of the recipient if you are sending to a third party.
  • Landline number and mobile phone number (optional)
  • Birthday (optional)
  • This data is necessary for processing and tracking your order and possibly for sending promotional offers specific to the elsalee.fr website only. (You can unsubscribe from our newsletter easily and at any time)

No data collected on elsalee.fr and by Elsa Groupe will be disclosed to third-party companies other than those involved in the ordering and delivery process of your purchase (banking establishment BNP Paribas Mercanet, as well as DPD delivery service)

We will only disclose personal data if we are legally required to do so, for example, following the filing of a complaint.

Legal bases for processing personal data

We process your personal data for the purpose of fulfilling orders placed on our website and managing customer relations.

The elsalee.fr website, owned by Elsa groupe SAM, whose head office is located at 1 avenue Henri Dunant, 98000 Monaco, processes the personal data provided by the customer for the purpose of executing orders placed by the customer on the website as well as managing and monitoring customer relations.

This processing is necessary for the execution of pre-contractual measures taken at the request of the customer and for the execution of the contract concluded between elsalee.fr and the customer. It is based on Article 6, paragraph 1, point b), of the General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 – on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the GDPR) and French Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms (amended).

The request for data is a condition for the conclusion of the contract.

The processing of contractual data is mandatory for placing an order on the elsalee.fr website.

Data processing for sending commercial solicitations electronically on other products offered by the website elsalee.fr only (new products, special offers, discounts, basket reminders, etc.). The customer has the right at any time to request the cancellation of their subscription to the Elsa Lee Paris newsletter either by using a button on the newsletter directly which redirects to an unsubscribe page or directly by contacting elsalee.fr by email at contact@elsalee.fr . Elsa lee paris sends order confirmation emails as well as its newsletter through the secure mailing platform: mailjet.com. Basket reminder emails are produced by a shopimind module.

Recipients of personal data and categories

The recipients of the data are the data controller and its service providers involved in the execution of orders:

Data categories:

Data relating to the identity and dispatch of orders placed:

- Title, surname, first name, address, delivery address, telephone number, email address, date of birth, internal processing code allowing the identification of the customer, data relating to registration on opposition lists.

Order data:

  • Transaction number, purchase details, purchase amount, invoice payment data (paid, unpaid),
  • Payment method data: (banking establishments only)
  • Bank card number, bank card expiry date, visual cryptogram (which is immediately erased)
  • Data required to carry out customer loyalty and monitoring actions:
  • - Purchase history

Data recipients:

  • The customer and billing services of the company elsagroupe SAM are recipients of all categories of data except data relating to the means of payment which only banking establishments or access (Mercanet module of BNP Paribas)
  • Banking establishments receiving data relating to the payment method.
  • The subcontractors, the post office and DPD, responsible for the delivery of these orders, are the recipients of the identity, delivery address and telephone number.

Data transfer

Elsalee.fr will not transfer any personal data to a third-party company or to a third-party country.

Duration of storage of personal data

The data collected on the elsalee.fr website is kept for the duration of the commercial relationship and for 10 years for accounting purposes.

Data necessary for carrying out loyalty actions and prospecting: for the entire duration of the commercial relationship and 5 years from the last interaction with elsalee.fr (last order, interaction with customer service or with the newsletter)

Payment method data is not collected by Elsa Groupe SAM. This data is only collected during the banking transaction by the banking institution via the BNP Paribas bank module.