Elsa Lee Help Center

Choose a topic to quickly find the right answer.

Orders

Place, modify or track an order.

Delivery

Methods, deadlines, monitoring and costs

Returns & Exchanges

Deadlines, conditions and return form

Payment & Security

CB BNP Mercanet, 3-D Secure, SSL

Product & Maintenance

Sizes, materials, care guide

After-sales service & warranty

Repairs, quotes, warranty conditions